Policy Page

First ... SHIPPING TIMES
Most of our items ship with our Standard shipping. We strive to process and ship domestic inventory next business day and typical USPS shipping times are from 12 - 20 days for the USA and typical for Canada 30-40 days.  For promotional sale products and/or promotional shipping items, please allow 2 to 5 weeks.

Our Privacy Policy (dated 21.5.2018)

We are committed to ensuring that your privacy is protected.

This is our privacy policy (dated 21.5.2018). Our products, services and information provided, and therefore this policy, are aimed at people aged over the age of 18.

The information you need to know about us:

We are a business registered as Deborah Clarke, (herein referred to as ‘the company’), doing business as DreamInspiredHome.com

The information we collect and how we use it:

When subscribing to an email list with us, completing a survey, downloading software tools or information, or buying one of our products, you may be asked to share information about who you are and your contact information. This will include but not be limited to your name, email, and phone number. Where billing information is required we will need an address.

You should understand that any information that you provide via this web site may be used by us to contact you regarding delivery of information, important notifications, promotional material, or any matter relating to DreamInspiredHome.com and related services, your request or use of this web site.

This site incorporates the use of Cookies. Cookies are small data text files that are sent from a server computer during a browsing session. Cookies are typically stored on your computers’ hard drive and are used by Websites to simulate a continuous connection to that site. In order to make our site more responsive to your needs we use cookies to track and manage information relative to your specific interests. In this way we can tailor our site to your needs, deliver a better and more personalised service and track the pages on our site that you visit. The use of cookies automatically identifies your browser to our computers’ whenever you interact with our site. Your browser options allow you to disable cookies. You should note that if you do disable cookies, you may not be able to access all the services on this site.

Who we share your data with:

The data processors we use for our business operations who process your data under our control include:

– Aweber.com for email marketing campaigns
– FloatHosting.com who provides website hosting
– GoDaddy.com who provides website hosting
– Google.com (analytics) who provide website tracking and statistical services
– Facebook.com who tracks website visitor
– EverWebinar who provides our webinar hosting platform
– VWO.com who provide website split testing solutions
– BeeKeeting who provides mobile conversion app
– Klaviyo for email marketing campaigns and follow up
– LimeSpot who provides personalization for customer experience
– Flexify app who provides Facebook product feeds
– Beautiful Abandoned Cart Emails who holds customer abandoned carts open and send email reminder to customer.

Sharing your data with other 3rd parties:

Should you register on this website to download any 3rd party content, we may pass your contact information to 3rd parties who either a) are partners of the event in question or b) are providers of the content you have downloaded. In the process of registering for an event or accessing content, you will be reminded of the fact that your data will be shared with named 3rd parties. We may also share your details under special circumstances such as when we believe in good faith that it is required by law.

How long we keep your personal information:

We will keep your personal information until a period of 36 months has passed since you have engaged, clicked on, opened, or replied to one of our email communications.

In certain circumstances, we have a statutory obligation to keep your personal information for a set period of time for example financial information (normally 6-7 years) for financial auditing purposes.

How to keep your personal information up-to-date:

It’s important for both you and us that your personal information is correct. If you believe this not to be the case and you are registered on this website then please contact us and ask that we update your details. You can do this by contacting at customercare@DreamInspiredHome.com

How you can find out about the information we hold about you:

You have the right to request a copy of the information that we hold about you.

If you would like a copy of some or all of your personal information, please email us using the contact details in this policy.

We will get in contact to verify your identity and if we do hold information about you we will:

– give you a description of it
– tell you why we are holding it
– let you have a concise and clear copy of the information

Our legal basis for processing your personal information:

When we are communicating with you regarding products and services you may be interested in receiving from us or our partners in the future our basis for processing is our legitimate interest (as we are communicating with you in the context of your corporate activity and identity and not in relation to your private life we believe this to be reasonable and fair behaviour in the context of our audience. Of course you will always have the opportunity to object as detailed below).

Asking us to suppress or remove your personal information:

Should you wish to not receive information from us in future then you can quickly action this by clicking the unsubscribe link you will find on our marketing e-mails or by sending your details to customercare@dreaminspiredhome.com and we will quickly suppress your data.

Should you further wish for us to remove your information entirely (and assuming we have no other obligation to keep it) then please let us know and we will do this – but we would encourage you to let us use it for suppression purposes only.

What to do if you have a complaint:

If you have a complaint please contact us by using the contact information provided in this privacy policy so that we can address your request promptly.

Links to other websites:

We link our website directly to other sites. This privacy notice does not cover the links within our site linking to other websites and organisations. We encourage you to read the privacy statements on the other websites you visit.

Your use of our services:

Please be sure you are aware of these policy terms while you use our site. Should our terms change these will be shown on this page, and we may place notices on other pages of the web site, so that you may be aware of the information we collect and how we use it at all times.

Copyright © 2016-2018
Deborah Clarke, Dream Inspired Home  t/a https://DreamInspiredHome.com

Contact us at customercare@DreamInspiredHome.com


MORE INFORMATION...
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.


SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.


How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us by using our contact form or e-mailing us at: customercare@dreaminspiredhome.com


SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


SECTION 4 – THIRD-PARTY SERVICES


In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


SECTION 5 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


COOKIES

We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.


SECTION 6 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


SECTION 7 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer by using our contact form or by email at customercare@dreaminspiredhome.com

[Re: Privacy Compliance Officer]